Posted on 26 July 2010 by James Campero
Apple says white iPhone 4 model will be released “Later this year”. The delay could possibly make Apple amend iPhone 4 antenna problem. Initial reports says it could be on September 30 same time when iPhone 4 free bumpers ends.
In the press conference held by Apple about the antenna issues, Steve Jobs said himself that the white model iPhone 4 would be out by the end of July. However, the delay could mean that Apple is already addressing the antenna design without using the “cases” or bumper to improve its signal.
iPhone 4 white model delayed release
A short statement from Apple:
White models of Apple’s new iPhone 4 have continued to be more challenging to manufacture than we originally expected, and as a result they will not be available until later this year. The availability of the more popular iPhone 4 black models is not affected.
Engadget’s post production challenge adds up to Apple’s statement pertaining to the production issue, saying:
Specifically, the factory’s still working out the perfect combination of paint thickness and opacity—the former to ensure the next subcontractor has enough clearance for the digitizer overlay, and the latter for the absolute whiteness that Jony Ive and Co. strive for.
Apple’s reputation has been put at stake, after all it could have been address before the device was officially launched.
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Posted on 17 July 2010 by Ian Villanueva
Apple to give away free iPhone 4 cases in responds to iPhone 4 antenna problem which eventually led to filing of lawsuit against Apple and government intervened to the iPhone problem.
Apple’s head Steve Jobs, announced the offer at a press conference held to discuss the ongoing speculation about the iPhone 4′s antenna problem. The company promised that the iPhone 4 cases for its users are absolutely free.
Mr Jobs declared “We’re not perfect”. The reception problems were common throughout the smartphone products.
Steve Jobs apologized publicly. Image source: Engadget.com
The application for free iPhone 4 cases will be on July 22 via Apple’s website.
A full refund was also offered by Jobs if the iPhone 4 users were still un-satisfied with the handset’s performance. The said offer will last until September 30.
Jobs expressed during the press conference, “Historically for us, this is not a large number. This doesn’t jive with what you read about this problem.” Figures from Apple Care, a support center of Apple, shows that only 0.55% of total iPhone 4 users complained to the company.
According to technology sites and writers, it was amazing to hear Steve Jobs expresses an apology publicly.
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Posted on 15 July 2010 by Ian Villanueva
In the latest update about iPhone 4 antenna problem, Sen. Charles Schumer (D-New York) sent a letter to Jobs asking to personally solve the problem. According to reports, the issue could have been resolved earlier since Apple was already informed last year.
An Apple insider told that management was informed that device’s design may hurt reception as told by Ruben Caballero, a senior and antenna expert. As quoted from Bloomberg’s report .
iPhone 4 Problem from bad to worse
It seems like woes towards Apple is really getting worse because government already intervene in this issue.
Here’s the full letter of Senator Charles E. Schumer
July 15, 2010
Dear Mr. Jobs,
I write to express concern regarding the reception problem with the Apple iPhone 4. While I commend Apple’s innovative approach to mobile technology and appreciate its service to millions of iPhone users nationwide, I believe it is incumbent upon Apple to address this flaw in a transparent manner. According to Consumer Reports’ review, released Monday on its website, the iPhone 4′s signal-strength problem is a hardwire glitch triggered by gripping the device in a particular manner. This finding, according to Consumer Reports, “call[s] into question” Apple’s recent claim that the problem is “largely an optical illusion caused by faulty software.” Consumer Reports declined to recommend the iPhone 4 because of this hardware design flaw.
Given the discrepancy between Consumer Reports’ explanation of the reception problem and the explanation provided by Apple in its July 2 letter to customers, I am concerned that the nearly two million purchasers of the iPhone 4 may not have complete information about the quality of the product they have purchased. The burden for consumers caused by this glitch, combined with the confusion over its cause and how it will be fixed, has the potential to undermine the many benefits of this innovative device. To address this concern, I ask that Apple provide iPhone 4 customers with a clearly written explanation of the cause of the reception problem and make a public commitment to remedy it free-of-charge. The solutions offered to date by Apple for dealing with the so-called “death grip” malfunction-such as holding the device differently, or buying a cover for it-seem to be insufficient. These proposed solutions would unfairly place the burden on consumers for resolving a problem they were not aware of when they purchased their phones.
I also encourage Apple to keep its promise to provide free software updates so that bars displayed accurately reflect signal strength; I further urge Apple to issue a written explanation of the formula it uses to calculate bar strength, so that consumers can once again trust the product that they have invested in.
I look forward to Apple’s swift action on this matter, and once again laud Apple for its innovative efforts and service to millions of Americans.
Charles E. Schumer
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Posted on 02 July 2010 by Ian Villanueva
Last week, iPhone 4 has been in the hands of buyer and unfortunately there was an iPhone 4 problem.
A class action suithas been filed against Apple and AT&T in U.S. District Court for the District Maryland on behalf of Kevin McCaffery, Linda Wrinn for distributing phone with an antenna problem.
Class action suit filed iPhone 4 antenna problem
The two company were accused of general negligence, defect in design, manufacture, and assembly, breach of warranty, deceptive trade practices, intentional and negligent misrepresentation, and fraud by concealment.
An excerpt from class action suit : “Almost immediately after the purchase of their iPhone 4 devices, both McCaffrey and Wrinn began to experience significantly reduced reception and performance when handling the phones as demonstrated in Apple’s advertisements or as a reasonable person would handle a mobile telephone while making phone calls, browsing the Internet, sending text messages, or utilizing other services provided by the iPhone 4.”
Class action iPhone4 antenna
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Posted on 26 June 2010 by Ian Villanueva
Apple’s iPhone 4 has been receiving complains from buyers about its antenna or signal problem. The flaw triggered when the phone is being held at the lower left corner. iPhone 4 turns out to be not left-hand friendly.
Apple has issued an official advice “avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band”. An option to use case to shield the antenna has also been advice by Apple.
Holding iphone 4 , the right way. Souce: Apple.com
Since the iPhone 4 problem is due to its design, owners should really follow Apple’s advice. The right way to hold iPhone 4 is not gripping it at the lower left corner.
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